I lost my car a couple of years ago due to a horrible accident. It was then that I realized how important good auto insurance coverage could be. From the moment I was able to get out of my car safely, I couldn't believe how messy the situation was. Without a car, I felt trapped and helpless. Additionally, I was hurt, and my car had turned into a pile of crushed metal, which I still have responsibility to remove from the freeway.

It was amazing how fast things came together after I made the phone call to my auto insurance. I needed a ride to a doctor and my car needed a tow. Within an hour, I was far away from the accident scene. After that, my insurance representative guided me with the next steps and I was so very glad for that. It didn't take long to receive a claim number and to get back on my feet with a loaner car. I had good auto insurance coverage and it covered most of, if not all of the expenses incurred from the tragedy.

Knowledgeable insurance folks handled the claim smoothly. There were always follow-ups to make sure I understood what was going on and what they had to do with my claim. The replies were timely and clear, which made me feel like was good hands.
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