|Image Courtesy of UB-04 Software|
The first office I took my mother in was like a slaughter house! You can hear a dentist screaming across the building at one hard-hearing patient. They rushed people in and out of the room as if they were herding a flock of cattle. The receptionists had no knowledge or connection with the dental staffs in the back. Their main purpose was to make appointments and collected the $3 dollars fee upfront from all patients that showed up.
Unfortunately, my mother was assigned to a young, and fresh out of college dentist, who sweat profusely as he attracted my mother's two teeth. Needless to say, my mother suffered great pain under his inexperienced hands. When it was done and over with, the entire office staffs had no idea what they did with my mother's medical billing forms, which had to be sent in to Medicaid!
Thus, I had again refilling all the forms and signed all the paper work. Out of frustrations and anxiety to get my mother home to rest, I suggested that they should invest in new reliable medical billing software to run their business more efficiently. Not only they wasted my time; they also wasted theirs, and the impression of the business was down the drain!
With today technology, I am sure that they can find specific dental claim forms to file and send electronically without much hassle on their patients. With new software that can handle medical billing forms, patients' private information would also be protected and not risking exposure of floating around into wrong hands.
Thanks for stopping by today.